Job Description

The Ticketing Sales Assistant shall maintain the highest level of safety, security and service standards for ground operations.

• Checking an airfare with additional charge by routine (various taxes, fuel charge, - administration for charge).

• Making the reservation.

• Issuing the paperless ticket code with receipt and tax invoice

• Alerting restrictions, followed by company terms & conditions.

• Collecting airfare by cash or credit card.

• Summarizing Sales report and transfer money to cashier.

• Ensuring Guest Service operations are conducted in accordance with applicable regulations, and compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia. 

• Reporting to Station Manager for any risk events to the safety and/or security for the station operations. 

What we are looking for

• Bachelors Degree in any field

• Experience in working in Ticketing Sales, Ticket Reservation, or Customer Service in Airline Industry is advantageous 

• Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment.

• Proficient in oral and written English and Thai, or local language where staff is located. 

• Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous

• Able to work on shift.

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We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

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