Tasks
The Inside Sales Representatives main tasks are:
- Enters transportation agreements with customers
- Processes bookings per guidelines
- Books standard/special products, ensuring profitability
- Provides quotations considering pricing rules and upselling
- Advises customers on transport solutions in coordination with sales/handling teams
- Manages accounts and easySales
- Oversees LTC bookings and allocation performance
- Arranges ex-works pick-ups
- Assists in acquiring new accounts and business
- Supports sales team in achieving revenue/tonnage goals
- Joins sales visits as needed
- Shares spanet insights with sales and management
- Handles charter requests with Network-on-Demand team
- Manages account data in CRM, updating stakeholders
- Promotes eChannel usage and follows up Spot Quotes
- Acts as customer touchpoint for claims/complaints, promoting eClaims
- Participates in local sales events
Requirements
The ideal Candidate should meet the following requirements:
- High school diploma/GED is required
- 1-2 years cargo experience or equivalent
- Fluent written and spoken English and German language skills
- Industry knowledge (Airfreight, Logistics, Transportation, Sales) is required
- Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint and Outlook
- Part-time role with 20,5 hours per week
We kindly request that all applicants submit a CV/Resume, Reference List, Motivation Letter and necessary certificates with their application for this position.
Please note that a valid work permit for Switzerland, the EU, or EFTA is required to be eligible for this position.
Company
About Lufthansa Cargo AG
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
www.lufthansa-cargo.de
