Handle all customer requirements/requests professionally and ensuring high customer satisfaction. Issue tickets and collect deposits or payments. Inform passengers of essential travel information, such as travel times and transportation connections. Make reservations for customers, explain rules an
JSfirm

Counter Sales Agent

Royal Jordanian • 
Amman, International, International
Position Type: Permanent
Job Description:

  • Handle all customer requirements/requests professionally and ensuring high customer satisfaction.

  • Issue tickets and collect deposits or payments.

  • Inform passengers of essential travel information, such as travel times and transportation connections.

  • Make reservations for customers, explain rules and give quotes and fares.

  • Provide customers with accurate information about Royal Jordanian flights, times, dates and ticket prices for requested flights.

  • Inform customers about availability of flights and the best connections if more than one flight is to be booked.

  • Compile daily balanced sales transaction reports.

  • Coordinate with customer services section to solve passenger problems and complaints.

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