Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

Primary Location North America-US-NV- Harry Reid International Airport (LAS) Schedule – Fulltime

Organization Fueling Services

Create employee competence and confidence to support safe operations. The Station Trainer is responsible for training in accordance with Swissport SOP; making sure customer service standards are met to support the way forward for NOAM and training

This role will reside in a matrixed organization receiving day to day functional direction from the General Manager in addition to training resource direction by the Regional Training

Managers.

The expected pay rate is $27.00 - 32.00 /hr . Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Job Responsibilities

• Partner with Regional Training Manager and HR team to plan for new hire and recurrent training needs

• Deliver initial & recurrent training in accordance with global and local standards.

• Serve as a training generalist for Fuel Farm Maintenance & Operations and Dept of Transportation lines of business

• Serve as a training specialist for designated functional I technical training Monitors training compliance

• Partners with Regional Training Manager and operations to schedule recurrent training for all employees.

• Partners with Regional Training Manager and operations to coordinate release of new hires to coaches for a smooth transition to join the operation

• Coordinates hire and recurrent practical assessment process.

• Maintain electronic (lntelex) and paper, training files/records of all employees with compliance to airport authority rules and regulation.

• Prepare and distribute training aids such as instructional material, hand-outs, evaluation forms, and visual aids; sets up audio-visual equipment

• Support internal and external audit process

• Collaborate with Design and Develop team to establish or enhance training programs as per standards

• Prepare examinations and progress reports for initial and recurrent training programs

• Monitor and evaluate performance of all employees

• Knowledge and understanding of the current collective agreement

• Conduct airport training as appropriate

• Performs related duties as assigned

Qualifications and Competencies

• High School Diploma

• Minimum of three years Airport Ramp, Cargo Warehouse and/ or Fueling operational experience as pertains to the role

• Minimum 1 year classroom instruction experience or 3 years On the Job (OJT/C) training or coaching experience

• Ability to manage by influence and not authority

• Be able to pass security clearance (criminal background check)

• Possess a valid drivers license

• Experience in leveraging strong communication skills to influence without authority to achieve a common goal.

• Computer systems: Microsoft Office (Word, Excel, PowerPoint, Microsoft Access, Teams) and graphic programs are a must.

• Excellent verbal and written communication skills

• Excellent organizational skills, professionalism, and autonomy

• Customer service oriented

• Sense of leadership, diplomacy, and team spirit

• Flexible to work various shifts (days, evenings, nights, weekends, and holidays)

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!