Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Working under the direction of the Manager, Digital Product, the Product Owner for Crew OpsMOD is responsible is responsible for representing business needs and ensuring the accurate, compliant, and reliable delivery of crew pay functionality within the Crew Pay environment.This role combines strong operational expertise with product ownership accountability. The Product Owner ensures that delivered capabilities align with business priorities, contractual obligations, and regulatory requirements, while delivering measurable value to the organization.
This role is suited for a crew professional who brings both deep domain expertise and the ability to lead product decisions. The Product Owner ensures that Crew Pay delivers accurate, compliant, and operationally sound pay outcomes that the business can trust.Responsibilities:
Responsibilities Product Ownership & PrioritizationOwn and manage the product backlog for Crew Pay OpsMOD-related capabilitiesDefine, prioritize, and continuously refine business requirements based on operational needsMake informed decisions on scope, trade-offs, and priorities to maximize business valuePartner with leadership to support product vision and roadmap developmentAct as the primary liaison between operations, business stakeholders, and delivery teamsEngage stakeholders across Crew Scheduling, Tracking, Planning, HR, and IFS management functionsBalance competing priorities to ensure timelines are met Translate business needs into clear, actionable requirements and user storiesDefine acceptance criteria and ensure solutions meet business expectations
Validation & Quality AssuranceSupport testing strategy including functional, regression, and user acceptance testing (UAT)Interpret and apply collective agreement rules (CUPE) Ensure accurate configuration of pay rules within the crew pay system. Validate pay outcomes across standard and complex scenarios Identify, assess, and resolve pay discrepancies
QualificationsExperience & Qualifications
Significant experience in crew scheduling, planning, tracking, or pay environments (typically 3+ years preferred)Strong analytical skills with ability to validate complex pay scenarios Ability to translate business needs into structured requirements Experience with crew systems (IFS, Jeppesen, Navblue,) is an asset.Excellent written and verbal communication skills
Key CompetenciesProduct ownership mindset with accountability for outcomesStrong collaboration and teamwork across business and technology teamsSound judgment and decision-makingHigh attention to detail with a focus on quality and accuracyDemonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.