Pc Refresh Technician

PC Refresh Technician

Sterling Heights, MI

Contract Position

Moseley Technical is supporting the global leader in the design, development, production, support, and sustainment of tracked and wheeled military equipment. As part of this team, you are keeping our allies and soldiers safe every day on the ground.

If you want to work on meaningful projects with an employee first company,

we invite you to join our team.

Responsibilities:

• Work under the guidance of the PC Refresh Program Manager and local Desktop Support staff to schedule, image, install software, test and deploy new PCs to users scheduled for refresh.
• Reclaim prior equipment, update documentation and assist with disposal process.
• Schedule, image, install software, test and deploy new PCs to users
• Reclaim prior equipment, update documentation and assist with disposal process
• Troubleshoot hardware at point of install to ensure user is able to perform duties
• Investigate and resolve desktop operating system and software issues
• Communicate with users and management about PC Refresh schedule and status

Qualifications:

• Bachelor’s Degree is preferred; experience will be considered in lieu of degree
• 1-3 years’ experience in desktop support services
• Certifications such as A+ or Microsoft MC a bonus
• Technical knowledge of hardware, including desktops, laptops, tablets, and workstations
• Technical knowledge of PC internal components, including drives, cards, memory upgrades
• Hands-on hardware troubleshooting experience
• Equipment support experience with Dell, EMC, Cisco, etc.
• Working technical knowledge of current protocols, operating systems, and standards
• Ability to operate tools, components, and peripheral accessories
• Able to read and understand technical manuals, procedural documentation, and OEM guides
• Ability to investigate PC and software issues
• Effective interpersonal skills and relationship-building skills
• Written and oral communication skills
• Ability to present ideas in user-friendly language
• Analytical and problem-solving abilities, with attention to detail
• Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment
• A strong customer-service orientation
• Driver’s license in good standing
• Able to for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components
• Lifting and transporting of heavy to moderately heavy objects, such as computers,
• workstations, monitors, and peripherals
• Flexibility to work above and below desk height and on a ladder
• Exposure to both office and heavy manufacturing environments, working in and around dust and fumes, heat and cold, moving machinery, and in areas with a high noise volume
• Bending, kneeling, standing, walking, lifting

• Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal and work history verifications.
• Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallmark of organizations with low turnover.

Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer.

Resources

To apply, send resume to: resumesmoseleytechnical.com

For more active job openings: http://www.moseleytechnical.com

For more information about Moseley visit: http://www.moseleytechnical.com/about-us/