Intern - Flight Ops Communication (Summer 2025)

Early careers take off with United! We’ve been recognized as both a top employer for Gen Z talent by Handshake and a top 100 internship program by Yellow and WayUp. Interns at United enjoy a wealth of benefits, including a robust mentorship program, exclusive travel privileges, and engaging social events to help foster a vibrant and connected community of early career professionals. Our program is designed to empower you with the skills and connections necessary to launch a successful career. We hope you join us at United, where your contributions will take flight and your career journey will soar.

Our Flight Operations Communications team is responsible for the daily support of operational and department communications, bringing our uniquely United story to life with our pilots across the world. From internal newsletters to operational communications, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready, and help us continue to write our next chapter.

Key Responsibilities:

• Draft engaging articles for multiple newsletters
• Review operational communications prior to publishing to ensure consistent language and grammatical accuracy
• Manage editorial calendars
• Engage with Chief Pilot Offices and Flight Training Center for potential pilot story/feature opportunities
• Support multiple departments across Flight Operations with communication requests
• Assist at the archives sorting, inventorying, assessing condition of artifacts
• Develop mechanism to receive feedback on our internal comms channels from front line employees including digital survey, focus groups
• Take daily analysis of content performance and provide stats
• Pick up some fun, easy stories to write about
• Assist at video shoots

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

• Applicant must be a current undergraduate student pursuing a bachelors degree in Communications, Aviation Management or a related field
• Highly organized and self-motivated, with excellent interpersonal skills
• Ability to manage multiple, competing priorities and ensure attention to detail
• Excellent written and verbal communication and presentation skills
• Must be comfortable talking to and collaborating with a variety of partners
• Confident performing data analysis to arrive at insights and develop recommendations
• Proven proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Position will be hybrid, with time spent at home as well as at Willis tower in Chicago
• Intern duration is 12 weeks during Summer 2025
• Must be legally authorized to work in the United States for any employer without sponsorship now and in the future
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is a crucial function of the position

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.