Job Description
Your Responsibilities
● Ensure all deliveries and collection of In-flight carts/standard units to flights/aircraft are
carried out in accordance with the Hi-Lift schedule, intact and on-time.
● Ensure driving licence “D” & MAB Pass are valid all the time.
● Ensure to adhere to all airport safety regulations and department/company SOP and policy.
Your Duties
● Safe & efficient delivery/collection of all In-flight carts from the warehouse into flight/aircraft
and vise versa according to the Hi-Lift schedule.
● All the return carts must immediately return to the respective warehouse
● Ensure the loading bay sliding door is closed after loading & unloading activity complete.
Make sure the loading bay area is clear of any leftovers from hi-lift.
● Collection of all designated Duty Free carts complete with DFEF forms / Prebook MCDS,
from the Duty Free Bonded warehouse according to the Hi-Lift Schedule and delivered into
flight/aircraft.
● All the return duty carts must immediately return to the duty free bonded warehouse (FOB).
● Assist the Hi-lift driver at the aircraft parking apron including marshalling when docking and
withdrawal from aircraft, at warehouse loading bay and FOB.
● Amenities in night stop aircraft must be replenished according to par level. ensure service
equipment and a full set of oven rungs are available if not report OCC/Coordinator.
● Report in written to the Duty Executive, any delays related to IFC complete with timing, and
relevant details.
● Ensure none defect cart is loaded into high lift ( brek problem, major dent and lock defect )
● Ensure QR code are available in all carts
● Ensure meal cart is sealed with dry ice after verified / tally with SSR given by Duty
Executive/OCC
● Counter check the accuracy of all Commercial, PBM, WAK and ATM meals with Flight
Attendants on board.
● Only load and offload carts with seal intact. Report on unsealed carts to OCC
● Opening with crew shall be carried out for all carts with tampered or damaged seals and
report to the OCC/Coordinator if found any shortage / defect
● Report any incidents which occur during operations to Duty Executive/OCC on duty
immediately.
● Perform other duties & responsibilities from time to time as per instruction by Duty Executive
or Inflight Management
Your Traits
● Possess good interpersonal and communication skills to collaborate effectively with internal
and external staff or customers.
● Friendly, mature, humble, honest, meticulous: self-starter; able to perform under pressure in
a challenging environment (Standard Requirement).
● Proficient in oral and written Bahasa Melayu or English (Standard Airport Requirement).
● Ability to maintain high confidentiality, tactful, honest and discretion when dealing with
valuable items, people (Standard Requirement).
Your Merits
● Minimum with SPM certificates.
● Possess valid B2,D, Licence. GDL will be an added advantage .
● At least 2 - 3 years working experience in the Airline / F&B industry.
● Able to work on shifts including overnight, weekends & public holidays.
● Able to work overtime as and when required
● Basic knowledge on usage of smartphone, computer and tablet is required (basic apps
navigation)
● Able to travel as when it is required
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.