Job DescriptionOVERVIEW: Location: Don Mueang, BangkokDepartment: ICTEntity: Thai AirAsiaStatus: Full-timeYOUR ROLE AS A:This role supports IT hardware, software, and daily operations, troubleshooting issues, managing assets, and ensuring system efficiency in Don Mueang Officer and other stations.W
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Executive, ICT Support
Job Description:


Job Description

OVERVIEW: 

  • Location: Don Mueang, Bangkok

  • Department: ICT

  • Entity: Thai AirAsia

  • Status: Full-time

YOUR ROLE AS A:

This role supports IT hardware, software, and daily operations, troubleshooting issues, managing assets, and ensuring system efficiency in Don Mueang Officer and other stations.

WHAT YOU’LL CHAMPION:

  • Provide hardware and software support for PCs, printers, telephone lines, network cables, and peripherals.

  • Maintain and troubleshoot computer equipment to ensure optimal performance and minimize downtime.

  • Set up, install, and configure hardware, software, and applications per user needs and company standards.

  • Resolve technical issues promptly to minimize disruptions.

  • Manage IT assets, inventory, and maintenance.

  • Support daily IT operations across domestic, international branches, and headquarters.

  • Monitor and report operational performance, identifying and implementing improvements.

  • Handle incident and service requests, ensuring timely resolutions.

  • Collaborate with IT teams to streamline processes and enhance system functionality.

WHO YOU ARE:

  • Bachelors Degree in Computer Science, Information Technology, or a related field.

  • Fresh graduates or 1-2 years of experience in IT Support or a related role.

  • Minimum 1 year of experience in relevant or similar positions.

  • Excellent written and verbal communication skills in English.

  • Ability to maintain confidentiality and handle sensitive departmental issues with discretion.

  • Strong aptitude for working with computers and troubleshooting technical problems.

  • Good interpersonal skills with a strong team player mindset and a customer-centric approach.

  • Able to work as a shift rotation.

WHERE YOU’LL GO:

Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. 

This role offers a strong foundation in IT support, leading to career growth in areas like Network Systems or IT Management. With experience and certifications, you can continue learning, and hands-on experience are key to career progression.

WHAT YOU’LL ENJOY:

  •  Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.

  • Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. 

  • Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.

  • Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 

  • A unique Allstar culture like no other 

OUR HIRING PROCESS:

  • Application received

  • Candidate screening

  • Assessment(s)

  •  Interview(s)

  •  Background check and/or other assessments

  • Offer and negotiation

GET TO KNOW AIRASIA :

AirAsia has been the Worlds Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).

Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

If you wish to review how we handle and protect your personal data, please review our Privacy Notice for Candidates. By clicking “Apply Now”  you agree to our Privacy Notice for Candidates.

https://privacy.thaiairasia.co.th/CandidatePrivacy.html


We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Company Details
AirAsia
Kuala Lumpur International Airport
Malaysia, International 50250 International
mycareer.airasia.com/gb/en/search-results
201 Open Jobs Available
20 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple - make flying affordable for everyone. Now, that dream has sparked half a billion more dreams and will continue to do so through new ex...
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Job Info
Location
Bangkok, Krung Thep Mahanakhon, Thailand
Type
Permanent
Company Details
AirAsia
Kuala Lumpur International Airport
Malaysia, International 50250 International
mycareer.airasia.com/gb/en/search-results
201 Open Jobs Available
20 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple - make flying affordable for everyone. Now, that dream has sparked half a billion more dreams and will continue to do so through new ex...

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