Job Description
Provide fast and speedy recovery of mishandled baggage
Assist station for tracing mishandled baggage
Coordinate with other departments and station pertaining baggage mishandled
Liaise with customer care department
Investigate and determine the reason for baggage mishandling in every registered baggage file
What we are looking for
Bachelors Degree in any field with customer service or ground service experience
Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous
Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
Proficient in oral and written English and Thai or local language where staff is located
Possess good interpersonal and communication skills with TOEIC scores above 550 is advantageous
Able to work on shift with flexible hours
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