Technical Support Supervisor

:"" 9px""">RESPONSIBILITIES/DUTIES:

• Be solution minded and have the ability to retain situational awareness while dealing with complex details of individual projects.
• Ability to delegate effectively and require accountability while developing personnel, including meeting established deadlines.
• Have strong time management skills and the ability to compartmentalize tasks based on priorities.
• Possess strong personal organizational skills and the ability to improve the organization and functionality of existing systems.
• Assist in troubleshooting/repair of aircraft systems.
• Oversee component repair regarding items that are returned no fault found or tested without a firm conclusion of fix.
• Coordinate with and assist the CASS department and parts department regarding components that are designated •Watch List• or •Rouge Parts•.
• Create company documents to assist in the repair and inspection of company aircraft and components.
• Take a forward looking approach to regulatory compliance and positioning MAC for successful capture of MAC revenue growth opportunities.
• Have the ability to accurately quote outside work, manage challenges to effective solutions, and deliver a high quality product on-time.
• Be able to develop >
• Be a tireless promoter of maintaining the company philosophy of safety, taking care of our people, business ethics, and standing behind the quality and value of our work.