WELCOME TO SITA

Were the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.

Youll find us at 95 of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

The Entrepreneurial Innovation Manager plays a pivotal role in driving innovation within the commercial aviation technology sector. This position combines the dynamic roles of an innovative business developer and product manager with an entrepreneurial mindset. The candidate will engage directly with customers, including airlines and airports, to identify opportunities for co-innovation and develop solutions that enhance customer experiences and drive business value.

​This position offers a unique opportunity to make a significant impact by collaborating with some of the leading companies in the aviation sector.​ The successful candidate will contribute to shaping the future of commercial aviation technology through proactive innovation and customer-driven solutions.

WHAT YOU’LL DO

• Co-Innovation Initiatives
  Collaborate with airlines and airports to identify pain points and gather insights that lead to meaningful innovations.
  
  
• Lead Product Development:
  Work close to customers and engineers to define what products to build. Be a hands-on leader ensuring alignment with customer needs and spanet trends.
  
  
• Market Research
  Conduct research to stay ahead of industry trends, competitive landscape, and customer requirements, translating findings into actionable strategies.

• Stakeholder Engagement
  Build and maintain relationships with key stakeholders, including internal teams and external partners, to drive initiatives forward.
  
  
• Technology Advocacy
  Encourage the adoption of innovative technologies and practices within the organization to foster a culture of continuous improvement.

Qualifications & Experience

• Bachelor’s degree in Business, Engineering, Technology, or a related field.

• Experience in innovation management, product management, business development, or consulting, preferably within technology-driven environments.

• Proven experience engaging with customers and translating complex needs into successful products, services, or initiatives.

• Strong background in managing multiple workstreams and driving collaboration across cross-functional teams.

• Hands-on experience with Agile methodologies and iterative delivery models.

• Familiarity with UX principles that improve usability and customer satisfaction.

• Solid understanding of business strategy, customer development, and factors driving startup and new-venture success.

• Excellent analytical, problem-solving, communication, and stakeholder management skills.

• Proactive, adaptable, and innovation-driven mindset.

What We’re Looking For (Consulting-Style Product Talent)

• A problem-first thinker who can structure ambiguous challenges into clear hypotheses, workstreams, and action plans.

• Ability to frame assumptions, test ideas through experimentation, and iterate based on insights and data.

• Comfortable making recommendations with incomplete or imperfect information.

• Experience building business cases, sizing opportunities, and driving decisions through structured analysis.

• Strong executive-level communication skills, including presentations and decision memos.

• Proven ability to influence senior leadership and cross-functional stakeholders.

• Bias toward experimentation, learning, and moving from insight to execution.

• Confidence to challenge direction using data and structured reasoning rather than opinions.

Ideal Background Signals

• Experience in consulting, strategy, or business transformation roles.

• Ownership roles in product, growth, innovation, or new business initiatives.

• Experience working on zero-to-one products, new ventures, or exploratory bets.

• Roles emphasizing cross-functional problem-solving over execution-only responsibilities.

What Is Less Important
• Deep technical or engineering background
• System architecture, APIs, or platform-level ownership
• Heavy focus on agile ceremonies, sprint mechanics, or delivery tracking
• Pure project or program management profiles

WHAT WE OFFER

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex Location: Take up to 30 days a year to work from any location in the world.

🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.