The successful candidate will join the Industrial Relations Department in SIA Human Resources Division. The candidate will be responsible to manage the relationship between management, in-house unions and employees. He/she will be the custodian of the Company’s Code of Conduct, managing the internal disciplinary process and investigations into employee misconduct cases.

Key Responsibilities

• Build and maintain strong labour–management relations through close engagement with in-house unions, including the Airline Executive Staff Union (AESU), Air Line Pilots Association – Singapore (ALPA-S) and the Singapore Airlines Staff Union (SIASU), particularly in areas of collective bargaining and change management.
• Monitor the evolving employment landscape to ensure the Company’s practices comply with applicable employment legislation and regulations, especially in relation to workplace discrimination, fair employment practices and grievance handling.
• Serve as custodian of the Company’s internal disciplinary process and Code of Conduct, ensuring consistent, fair and timely application across all cases.
• Manage employee relations matters, including providing advice to stakeholders and overseeing end-to-end grievance handling and resolution.
• Adopt a data-driven approach to analyse complex employee and industrial relations issues and provide practical, evidence-based recommendations that balance employee needs with organisational objectives, particularly in collective bargaining and during organisational change.

Requirements

• Possess a University Bachelor’s degree, and familiar with local labour legislation such as Employment Act, Industrial Relations Act and Trade Unions Act
• Experience in employee relations and investigations, grievance handling or union relations will be preferred
• Critical thinking skills, able to view issues from broad perspectives and strength in data analysis
• Strong inter-personal skills and the confidence to work with management, departmental heads and union leaders
• Emotional maturity and personal integrity
• Resourceful, independent and be able to propose practical solutions
• Experience with Success Factors HR would be an advantage 

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.