LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

The Senior Compliance Manager plays a critical role in supporting the VP, Legal, Compliance and Risk Management by monitoring and enhancing the Company’s compliance program. The Senior Compliance Manager provides strategic guidance to leadership, leads continuous improvement projects, compliance risk assessments, manages audits and investigations, and fosters a culture of ethics and compliance across the organization. 

Compliance Program Oversight
•In partnership with the VP, Legal, Compliance and Risk Management, lead a comprehensive and effective compliance program that ensures business is conducted with integrity and adheres to relevant laws, regulations, and industry standards, including contractual commitments.
•Work closely with business stakeholders to foster a culture of compliance and continuous improvement of compliance controls to ensure effectiveness 
•Lead, mentor, and develop the compliance team to support the organization’s objectives Oversee reporting hotline and response process, in partnership with Sr. Compliance analyst
•Oversee permitting and licensing in partnership with owners and Sr. Compliance analyst
•Stay abreast of and advise on evolving regulatory trends, emerging risks, and customer expectations, and provide regular updates to company leadership and stakeholders
•Coordinate with stakeholders to develop and implement risk mitigation strategies and action plans to address emerging risks
•Coordinate with risk area owners to develop, update, and communicate compliance policies and procedures 

Internal Audit/Monitoring 
•Develop and lead the internal audit process, including with third-party auditors, to identify areas of potential vulnerability or areas for improvement
•Develop corrective action plans for addressing compliance gaps, implement mitigation strategies, and monitor implementation and adherence
•Define and oversee tools required to support compliance monitoring, document management, policy enforcement, vendor risk tracking, and audit readiness
•Establish and maintain incident response frameworks and business continuity plans as it relates to compliance

Training and Development
•Oversee training development and delivery to employees across the company
•Oversee implementation of training update schedule, completions tracking, and audience identification process

Compliance Reporting and Documentation 
•Prepare regular reports for VP, Legal, Compliance and Risk Management, Executive Leadership team, and other relevant stakeholders on ethics and compliance initiatives across the organization and other compliance metrics.

•Bachelor’s degree in Law, Business, Finance, Risk Management, or a related field
•7–10+ years of progressive experience in compliance, risk management, or regulatory oversight
•Demonstrated ability to drive a culture of compliance and operational excellence; ability to influence and build consensus across the organization
•Self-motivated with the ability to think creatively and successfully and simultaneously manage multiple tasks, meet multiple deadlines and adapt quickly to changing priorities in a dynamic environment
•Excellent strategic, organizational, communication, project management and problem-solving skills
•Strong leadership, communication, critical thinking and analytical skills
•Ability to manage discreetly and professionally any sensitive compliance issues