• Bachelor’s degree in a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/General Education Development (GED) Diploma and four (4) years of related work experience managing projects with business user and Technology components
• Three (3) years of work experience managing projects with business user and Technology components
• Ability to translate technical knowledge into business terms and present operational information to executive leadership
• Experience with industry standards in project management and development methodologies (Project Management Body of Knowledge (PMBOK), Agile etc.)
• Skilled in Microsoft Office Suite, including Outlook, Project, Excel, PowerPoint, SharePoint, Word and Visio
• Experience managing budget processes and ability to manage and track large project budgets
• Ability to rapidly resolve issues and recognize when escalation is necessary
• Strong business partner management, negotiation and resolution skills
• Excellent problem solving and structured thinking skills
• Flexibility, agility and change management skills
• Strong teamwork skills
• Self-motivated and the ability to work with little supervision
• Excellent presentation skills
• Excellent verbal and written communication skills
• Ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.).
• Available for occasional overnight travel (15%)
• In possession of valid travel documents with the ability to travel in and out of the United States
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications 

• Experience managing cross-functional, medium-large-scale projects with internal teams and external business partners
• Extensive knowledge of Sabre's suite of products across core CSS as well as end user business products and processes
• In depth knowledge of Incident Response, and Incident Management processes and technology
• Exposure to JetBlue's Technology disciplines, interdependencies, business units and how their needs drive Technology strategy.

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, Security Policy, and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls 
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment
• Remote work environment

Physical Effort: 

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $90,500.00 and $128,600.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.