At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work® by 79 of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ROLE PURPOSE

AIRCOM® ServerPlatform (ASP/ASO) is a mission-critical platform enabling reliable aircraft datalink communication and operational data exchange across Flight Operations and OCC environments.

ASP is undergoing a major modernization toward a web-based platform and transitioning to a Customer Change Request (CCR) driven model. Dedicated product ownership is key to driving priorities, coordinating execution, and maintaining alignment across customers, engineering, and commercial teams.

WHAT YOU WILL DO

Product Strategy & Governance

• Own execution of the ASP transformation roadmap, aligned with a new web version and consultative selling approach.
• Prepare business cases, investment board materials, and mid-year reviews.
• Drive structured product governance ensuring transparency across commercial, engineering, and operational stakeholders.
• Support the long-term evolution of ASP as a scalable, cross-product integration platform.

Stakeholder & End Product Engagement

• Act as the primary product point of contact for airlines, Sales, BDMs, Engineering, and Customer Success.
• Lead product demos, customer workshops, and roadmap deep dives.
• Support RFP responses, pricing updates, and contractual scoping.
• Collaborate with Procurement, Legal, and Finance.
• Ensure alignment on data models, CCR priorities, dependencies, and integration standards.

Project Coordination

• Lead day-to-day product activities including scope refinement, backlog prioritization, and release planning.
• Coordinate engineering delivery timelines, milestones, and feature releases.
• Track CCR execution across discovery, design, development, and validation phases.
• Support integration teams by clarifying dependencies and operational data flows.
• Ensure implementation readiness through testing and pre-release validation.

WHO YOU ARE

• Bachelor’s degree in Engineering, Aviation, or related field.
• 3+ years in product management, ideally on technical products.
• 5+ years in OCC or airline operational environments.
• Experience managing single‑tenant, mission‑critical products with complex IT architectures.
• Experience with customer-driven products.
• Strong coordination across technical and business stakeholders.
• Knowledge of OCC operational processes, workflows, and regulatory context.
• Willingness to travel (up to 20) for customer workshops and internal/external events.
• Strong communication and stakeholder management skills.
• Structured and proactive, able to operate in complex cross-functional environments.
• Customer-centric mindset with strong ownership and attention to detail.
• Ability to balance commercial, technical, and operational priorities.
• Hands-on experience working with Airline Operational Control Centers (OCC).
• Understanding of operational data exchange and workflows.

NICE TO HAVE

• Experience with OCC, ATM, or ACARS/AIRCOM systems.
• Knowledge of ACARS host messaging systems (e.g., Hermes, Cyberjet, etc.)
• Background in workflow-heavy or regulatory-driven enterprise platforms.

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsofts Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.