Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This position will be responsible for managing a team of instructional Designers and Facilitators.
• This role creates, maintains, and measures effective and engaging instructional curricula specifically crafted to produce desired learning outcomes, improve performance, and support corporate safety goals. In addition, this job provides the analysis, design, development, implementation, and evaluation of the various Safety training programs.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Provides guidance and latest learning methodologies to internal and external business units.
• Provides leadership and direction to Instructional Designers and Facilitators, to ensure deadlines are met and learning effectiveness.
• Maintains new to function training programs according to new policy changes and program updates
• Conducts beta and train-the-trainer sessions
• Analyzes, designs, develops, implements, and evaluates training programs following department standards and guidelines while producing desired learning outcomes
• Determines course objectives and the appropriate sequence in which to address them, develops assessment items that accurately measure learning outcomes, and compiles and analyzes data regarding pre/post assessments, surveys and evaluations to identify trends and development opportunities
• Employs a variety of teaching strategies conducive to motivating learning, including examples, practice, and interactivity
• Partners with various workgroups to create a learning strategy that supports a diverse learning community
• Maintains current with instructional design and industry trends and research

Minimum Qualifications - Education & Prior Job Experience

• Bachelors degree in relevant field and or equivalent work experience
• 5 years of related work experience
• 1 year of technical writing experience applying training methodologies

Preferred Qualifications - Education & Prior Job Experience

• Masters degree in relevant field

Skills, Licenses & Certifications

• Experience in developing an appropriate instructional curriculum that produces desired learning outcomes
• Ability to manage multiple projects independently and efficiently, ensuring that deadlines are met
• Ability to demonstrate acute attention to detail
• Experience with content development tools such as Articulate 360
• Knowledge of the Learning Hub Learning Management System administrator and manager functions
• Knowledge of instructional design and adult learning methodologies
• Presentation skills with the ability to articulate complex requirements to large audiences who possess a wide variety of subject matter expertise
• Ability to travel domestically and internationally to provide training (as needed)

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.