Job Posting Title

Job Category

Language Requirements

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Posting End Date

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Pay Range

Job Summary

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Lead systemic root cause and risk analyses to identify quality related hazards across operational, safety, enterprise, and technology processes.
• Assess cross functional vulnerabilities and partner with stakeholders to prioritise risks, develop mitigations, and implement effective CAPAs.
• Integrate insights from audits, safety reviews, risk assessments, and technology analyses to present a unified organisational risk picture.
• Facilitate corrective and preventive action activities, ensuring feedback loops close and lessons learned are embedded into processes and procedures.
• Provide clear reporting on risk trends, root cause findings, and mitigation progress to support informed decision making at all levels.
• Monitor mitigation effectiveness, reassess priorities, and identify emerging risks affecting the Safety Management System and ATS Operations Certificate.
• Build stakeholder capability through training and guidance on RCA, CAPA, performance measurement, and improvement identification.
• Present quality metrics and insights that demonstrate compliance and drive continuous improvement.
• Research quality assurance and validation methodologies and recommend enhancements to Quality Integration.
• Promote continuous improvement and represent the QMS team in advancing quality practices.

What you bring:

• Bachelor’s degree in Engineering, Data Analytics, Quality Management, or related field
• Professional certifications in Risk Management, Quality (e.g., ASQ, ISO, IOSA), or Data Analytics
• Project Management
• Minimum 3 years in risk management, performance measurement, data analysis, or operational excellence roles
• Experience in developing dashboards (Power BI, etc), KPIs, and performance reporting systems.
• Strong analytical and data interpretation skills
• Proficiency in data visualisation tools and reporting platforms
• Software: Microsoft Office suite and applications, with a strong focus on SharePoint Online and Power BI
• Experience in conducting in-depth root-cause analysis and developing corrective action plans/mitigations to hazards and risks
• Experience in the implementation of strategic direction initiatives, championing change, and obtaining results with direct authority
• Experience in dotted-line/matrix-management framework and working environments
• Experience working in a time-sensitive safety environment while managing multiple projects by prioritising tasks and assignments
• Experience in working in a hybrid/virtual environment, using online collaboration platforms
• Strong knowledge and understanding of Quality Assurance and Quality Control concepts
• Knowledge and understanding of the interdependencies of Safety Management Systems and Quality Management Systems
• Knowledge of QMS frameworks and regulatory compliance requirements
• Knowledge of Just Culture and Safety Culture literature
• Knowledge of process management/facilitation, change management, performance measurement and risk management theories, principles and techniques
• Knowledge of project and process management, facilitation, change management, performance measurement and risk analysis and management

How others describe you:

• Strong technical writing and public speaking skills
• Excellent interpersonal and communication skills for effective interaction with internal and external stakeholders
• Ability to maintain and promote personal, social, ethical, and organizational values
• Ability to build relationships, liaise, and network in a hybrid/remote/online work environment
• Mediation and negotiation skills
• Problem-solving and decision-making skills, especially in complex safety investigations.
• Effective relationship-building skills to establish strong relationships and networks with stakeholders

Working Conditions:

• This position is a hybrid position with a minimum – 3 days per week on site. 

Behaviour Statement:  

• All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties. 

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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