Manager, Change Practice

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Posting End Date2024-09-19

Job GradeL2 Zone A

Pay RangeCommensurate with Experience / Selon l’expérience

Job SummaryWhat is the Opportunity?

As the Manager, Change Practice reporting to the AVP, Organizational Effectiveness, you will be responsible to broaden the practice’s framework and deliver on all aspects of Change Management in the Company. The incumbent leads the team of Change Managers and is accountable for the overall successful delivery of the change practice strategy, programs and projects and learning curriculum. The incumbent is also partnering with the Strategy Office, Human Resources and Internal Audit to develop a strategy to deliver on the NAV CANADA direction, alleviate risk and mature the organization’s readiness for change.

Job Description

What’s in it for you?

We thrive on the challenge to bring our best, be adaptable and agile thinkers. We consider what we need today and plan for the future by working together to deliver trusted advice to support all our stakeholders.  We care about each other and opportunities to reach our potential, we care about making a difference to our communities, achieving a success that is mutual. NAV CANADA offers you:

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater scopes of work
• Work in a diverse and inclusive workforce
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Opportunity for flexible work arrangements based out of our Ottawa Head Office. 

In this role you will:

• Provide leadership, oversight, and direction to the Change Managers, assigned to key programs and projects. As such, review change artefacts that incorporate feedback and inputs from various departments, ensuring a cohesive approach to managing and communicating changes.
• Collaborate with Executives and Senior management to guide and set the direction of the Change Practice function.
• From the Systemic Change Impact Assessment conducted by the Manager Change Blueprint, develop strategies to manage and mitigate any potential ripple effects.
• Assess the effectiveness of change initiatives.
• Ensure that change management activities are synchronized with other strategic initiatives and business processes. Guide leadership in prioritizing sponsorship efforts.
• Act as advisor to Senior management on complex engagements and large-scale initiatives.
• Build and support an influencer network who can drive change effectively across interconnected areas and address systemic challenges.
• Oversee the benefit realization and evolution of the Change Practice service delivery model, including methodology, tools, and education.
• Benchmark and analyze results of research and develop strategy and roadmap that aligns to Business short- and longer-term requirements.
• Implement Best Practices: Apply global best practices in a way that complements and enhances the existing change management framework, ensuring seamless integration across the organization.
• Work with critical internal groups to build knowledge and expertise of change management principles, methodology and process, as well as build change leadership competency.
• Build an internal and external network for sharing of best practices, trends and approaches to complex and rapid change. 

What you bring:

Education:

• Bachelor’s degree in Business Administration, or a related field.

Experience and Knowledge:

• 7&43; years of people management experience.
• 5&43; years’ progressive Change Management experience
• 5&43; years’ progressive project management experience
• Experienced with problem solving and decision making
• Knowledge of Change Management methodologies and practices.
• Demonstrated strategic thinking capability and business acumen
• Multiple experiences in demonstrating and articulating vision on corporate-wide initiatives and programs from inception to post-implementation
• Thorough understanding of corporate strategy, business needs, strategic planning
• Exceptional leadership  skills.

How others describe you:

Abilities and Personal Suitability:

• Excellent communication skills, written and oral, with all levels of management including executives.
• Excellent influencing skills at all levels, ability to build consensus amongst stakeholders.
• Proven ability to develop, coach and lead forming teams and high performing teams.
• Strong analytical and decision-making skills, with a proven ability to provide well thought out recommendations and advice and substantiate value of all programs and initiatives.
• Proven interest in self-development and in facilitating the development of others.
• Bilingualism: French and English is a strong asset

Working Conditions:

• The position is located in the Ottawa National Capital Region and is classified as Hybrid and eligible for flex work arrangement within the National Capital Region.
• occasional travel required

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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