Job Posting Title

Job Category

Language Requirements

English is required / Langlais est requis

Flexible Work Agreement Type

Posting End Date

Job Grade

Pay Range

Job Summary

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Manage the operational functioning of the assigned AIM Product Assembly unit to ensure capacity and execution can sufficiently meet service demand volumes by:
  • Establishing priorities and adhering to production schedules and service level agreements.
  • Ensuring compliance with production processes and regulatory practices, including:
    • ICAO Aeronautical Information Regulation and Control (AIRAC) publication timelines.
    • Quality standards for accuracy, resolution, and integrity.
  • Scheduling afterhours support for operationally significant issues.
• Serve as AIM Product Assembly primary representative on strategic NAV CANADA projects requiring significant levels of AIM Product Assembly capacity and services.
• Provide management representation in the functioning of the regulated and ISO-certified AIM Business Management System, promoting quality and continuous improvement.
• Lead and support strategic initiatives to enhance the delivery of product assembly services by:
  • Identifying efficiency and productivity improvements.
  • Researching and optimizing technology, systems, and procedures for improved safety, efficiency, and training.
  • Representing AIM Product Assembly as the business owner for technology and systems.
  • Planning and directing implementation in collaboration with Operations, ANS Technology, ATS Standards, ATS Learning, Stakeholder and Industry Relations, etc.
• Manage hazard identification and risk assessment activities in accordance with NAV CANADA’s Safety Management System.
• Develop/manage budgetary plans and forecasts based on operational requirements and priorities.
• Manage staffing and suppliers’ requirements in accordance with projected demand and capacity forecasts.
• Support establishing budgets and contracts for contracted services in support of the provision of AIS services.
• Report on compliance discrepancies, quality metrics, corrective action plan process, unit performance, budget and forecast variance, and supplier performance.
• Oversee all staffing activities including:
  • Hiring, workload allocation, performance assessment, leave authorization, and disciplinary actions as required.
  • Scheduling shift work and overtime.
  • Coaching, guiding, and fostering employee engagement.
• Support on-site training programs in partnership with ATS Learning to meet qualification, staffing, and regulatory requirements.
• Promote a positive, motivated work environment through effective employee relations and application of company values.
• Align front-line staff with corporate objectives by setting and evaluating individual goals and performance indicators, as well as providing regular coaching.
• Act as NAV CANADA’s representative responsible for positive and constructive relationships with AIM stakeholders, both internally and externally, including but not limited to Operations, ATS Standards and Level of Service, Transport Canada, Department of National Defence, airline representatives, aerodrome operators, etc.
• Represent NAV CANADA on external working groups, committees, meetings, and forums.

What you bring:

Education:

• Completion of a degree in a related field (e.g., aviation, engineering, computer science, supply chain management, etc.), or equivalent combination of education, training, and experience.

Experience:

• 3 years of experience in the aviation industry.
• Equivalent level of knowledge gained through extensive management experience in aviation or other safety sensitive environment. Current operational experience is an asset.
• Demonstrated experience in managing employees and project teams.
• Demonstrated delivery track record in a large, fast-paced and complex operational environment.
• Experience initiating, scoping, and delivering business projects which enhance delivery of service to stakeholders.
• Experience working in close collaboration with cross-functional business groups.

Knowledge:

• Knowledge of industry methods and best practices in scheduling, demand planning, capacity planning, and workflow.
• Knowledge of production processes, principles, and methodologies.
• Knowledge of the Canadian Air Navigation System and the service provided by this system.
• Knowledge of Aeronautical Information Services.
• Knowledge of the ISO 9001 International Standard for a Quality Management System.
• Knowledge of change management principles and best practices.

How others describe you:

• Strong presentation skills and effective written and verbal communication skills.
• Strong interpersonal and human relations skills.
• Demonstrate project and program management skills which include organizing, budgeting, planning, and executing large-scale projects from vision through implementation.
• Ability to provide leadership, direction, and coaching to personnel.
• Ability to develop a highly motivated workforce and foster a productive cooperative work environment.

Working Conditions:

• This position is a hybrid position with a minimum 3 days per week on site. 
• Occasional travel required

Behaviour Statement:  

• All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties. 

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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