Tasks
Your main tasks include, among others:
- Driving process implementation and optimization, integrating automation and new tools
- Defining and standardizing process requirements with key stakeholders
- Aligning with strategic sales pillars and supporting sales strategy rollout
- Acting as the primary contact for Tiger-related matters, providing expert support
- Monitoring service delivery and implementing improvements with stakeholders
- Leading and developing the Tiger Competence Center team, ensuring staffing and training
- Assessing team performance and implementing development measures
- Ensuring transparent communication between HQ, spanets, and internal teams
- Building strong relationships with LHG partners on Tiger-related activities
- Optimizing resources to meet performance objectives and fostering a high-performance team
Requirements
The ideal Manager Tiger Competence Center should meet the following requirements:
- Holds a university degree (Bachelor’s)
- Brings at least 3 years of experience in Sales or related commercial fields
- Is fluent in English; German is a plus
- Is proficient in MS Office
- Has strong knowledge of LH tools (TIGER experience preferred)
- Possesses industry knowledge and a deep understanding of LH’s structure, products, and processes
- Demonstrates strong leadership in multicultural, cross-functional settings
- Excels in coordination, planning, and organization with a strategic mindset
- Has proven negotiation, presentation, and communication skills to explain complex topics effectively
- Is confident, proactive, and able to work under pressure while fostering collaboration and conflict resolution
- Shows decisiveness, persuasiveness, and a drive for excellence
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application.
Company
About Deutsche Lufthansa AG
The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home spanet. It plays a leading role in its European home spanet. With 96,677 employees, the Lufthansa Group generated revenue of EUR 35,442m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.
