Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 110 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.
As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.
Crew Communications Manager
Based in Budapest
Purpose of the role
Play a key role within the Corporate Communications department of Wizz Air, engage with cabin crew and flight deck employees, and foster open and two-way communication within the organization.
Responsibilities
- Ensure a constant and timely flow of strategic, operational, and organizational updates to crew while actively responding to questions or feedback to uphold an efficient company-employee dialogue.
- Drive and measure crew engagement on AOC, country, and base levels.
- Effectively manage the dedicated spaces on Workvivo as the primary source of information for all WIZZ-related news and events with a continuous focus on driving engagement and adoption of the platform.
- Support various departments with their crew and operations-related communications needs, defining key messages, preparing speaking points for line management, organizing Townhalls, and Q&A sessions.
- Ensure all crew communications templates and materials (both physical and digital) are up to date, applied consistently across different bases and AOCs, and used in line with Wizz Air’s brand guidelines.
- Develop face-to-face communication, together with training and involvement of cabin operations and flight operations line management.
- Drive bottom-up and top down honest and transparent communications for both cabin and flight operations
- Digital content creation.
- Crisis communications:
- Work in tandem with the Internal Communications Manager and other stakeholders in the event of any crisis situations.
- Advise management on effective communication during crisis situations.
- Prepare and update respective part of the communications strategy to protect the company’s reputation.
Experience
3-5+ years overall working experience, with 2+ years of relevant experience in internal communications, CSR, or employer branding.
Hard skills
- Proficiency in MS Office applications.
- Experience in managing social media platforms is a plus.
Education
Bachelor’s or Master’s degree in Communications, Marketing, or Business-related subject.
Language
Excellent command of written and spoken English. Command of any other language is a plus
Skills and competencies
- Strong interpersonal, networking, and communication skills.
- Solid writing skills.
- Effective research and administrative skills.
- Initiative, eye for detail, team player, quick thinker.
- Resourceful, flexible, and responsive in dealing with people.
- Ability to work under pressure and with short deadlines.
- Other Requirements:
- Availability for international travel up to 20 of the time.
When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.
We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.
