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Department overview
The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.
This position is based in Shanghai Pudong International Airport (PVG).
Job overview and responsibilities
The Ramp Agent is responsible for processing baggage, boxes, and/or cargo between baggage/cargo areas in the airport facilities and aircraft, as well as receiving and dispatching aircraft. We pride ourselves on being an on-time airline and are seeking dedicated individuals that understand a fast-paced environment while maintaining high-quality standards of operational safety and customer service.
- Perform a variety of operational aircraft service duties as assigned at the ramp and terminal
- Functional tasks include, but are not limited to, the loading, stowing, and unloading of cargo, mail, and baggage; and the operation of mechanical equipment and motor vehicles such as long wheel base lorries, cargo and belt loaders and baggage tugs (training to be provided)
- Work outside in all kinds of weather, as we don’t stop flying when it rains, snows or is too hot
- The role involves a large degree of team based manual work as well as reading and interpreting reference materials, instructions, procedures and policies
- Physical lifting, pulling or pushing of baggage and containers will be frequently required, often in confined spaces
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Unless subject to a collective bargaining agreement in the country to which an employee is being transferred; the employee retains their original date of employment and company seniority in the new country. Upon transfer, the employee is removed from payroll and benefits in former country and appropriately placed in the salary range and payroll / benefits systems of the new country.
Human Resources will assist with the terms and conditions of employment in light of labor agreements, collective agreements, country work rules and labor laws. In the new country, the employee is reinstated using the same employee id, date of employment and company seniority dates.