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Material Support & Services Agent
Location: Fort Lauderdale, Florida
Company: STS Technical Services
Job Type: Full-time
Position Summary:
Join STS Technical Services as a Material Support & Services Agent in Fort Lauderdale, Florida. In this senior role, you will ensure top-tier customer support by managing orders, backorders, repairs, and supplier relations. Your work will directly impact the efficiency of Embraer’s inventory and material costs.
Key Responsibilities:
- Manage customer and supplier relationships, ensuring timely order processing and resolution of issues.
- Handle complex customer requests, repairs, loans, rentals, and exchanges.
- Work closely with internal departments to maintain up-to-date information and resolve any issues.
- Analyze and manage critical repair orders, reducing turnaround times while lowering costs.
Required Skills & Qualifications:
- High School Diploma required.
- 5+ years of experience in customer relations, parts warranty, and repair services.
- Advanced technical knowledge in aircraft material services and support.
- Proficiency in Microsoft Office and SAP.
- Excellent negotiation and communication skills.
Why Join Us?
STS Technical Services offers a collaborative work environment, competitive pay, and opportunities for growth. As a Material Support & Services Agent, you will play a crucial role in supporting our operations and enhancing customer satisfaction. If you’re ready to take on a challenging and rewarding position, apply now!
Apply Now:
To apply, visit STS Aviation Group or call 1-800-359-4787.
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