Job Description

What we do, and why we do it

The banking system is evolving to give consumers the transparency, control and financial wellbeing they deserve. In a world where technology can change how we live for the better, there is no reason to be burdened by legacy systems, bureaucracy and mediocrity. It’s time for a change, and you can be part of this revolution!

BigPay is everything you wish your bank was: fair, transparent, frictionless. We went back to the drawing board to explore how new technologies could bring power back to you. Our goal is to solve real world money problems for millions of people by empowering them, and providing a simple interface for users to send, receive and track their money.

Life at BigPay

We’re fast, curious and ambitious. We are on a fearless adventure to change financial services for consumers, and we value ownership, initiative and leadership from everyone in the company. We’re going out of our way to recruit the most intelligent, creative and talented people in the world. We want innovators, and that means maintaining an environment where they can flourish. Our only boss is the consumer. BigPay values highly collaborative, hard working people, who can deconstruct problems on the fly and take the team with them, while being inventive, iterative and agile. We never want to reach a stage where you are not challenged on a daily basis – because it means we’re not going fast enough.

Product Designer

If youre a customer centric rockstar with a growth mindset, then we want you on our team! At BigPay, were revolutionising the FinTech space, and were looking for a talented Product Designer to join our mission.

As a Product Designer, you will play a key role in shaping user experiences by designing intuitive, user-centered digital products. You will collaborate closely with cross-functional teams, including squad lead / product managers, engineers, and other stakeholders, to create engaging and impactful solutions.

What you’ll be doing

• Assist in facilitating ideation sessions, conducting user research, performing competitive analysis, validating designs, and carrying out usability testing to inform design decisions and enhance the user experience.

• Develop user flow, user personas, journey maps, wireframes, prototypes, and high-fidelity designs that align with business goals and user needs.

• Create visually appealing and functional interfaces, adhering to design principles, branding guidelines, and style standards.

• Analyse user behaviour, pain points, and industry trends to solve customer-centric ambiguous problem areas in existing or new verticals.

• Bring perspective and provide context for current and future UX patterns and behaviours and make the appropriate trade-offs.

• Work closely with squad lead / product managers, engineers, and other stakeholders to ensure design solutions are implemented effectively and efficiently to achieve the right outcome. 

• Contribute to or help build and maintain a design system and design guidelines to ensure consistency across all products and platforms.

• Work independently and efficiently on multiple projects of different size and scope while taking a long-term view of how it fits BigPay’s holistic vision.

Qualifications

• Minimum of 2 years of experience in UI/UX design with a strong portfolio showcasing a range of product design solutions.

• Experience with Figma, Jira, and Miro.

• Experience in creating or working with design systems to ensure product consistency.

• Strong understanding and respect for the fundamentals of user-centric design and design thinking principles. 

• Excellent understanding of user experience design for the web, mobilex, or touch devices. Good eye for visual design and hands-on experience in user interface design.

• Ability to prototype and demonstrate design concepts to extended stakeholders using Figma & Invision.

• Experience in service design, conducting user research, or experience translating research findings into tangible product requirements are all a plus.

• Experience in the Tech space. Interest in FinTech, financial applications and curiosity for numbers.

• Working knowledge of common mobile and front-end web development.

• Have the ability to manage time wisely across projects.

• Demonstrate excellent communication and teamwork skills.

• Excellent problem-solving skills with the ability to create design solutions that are both user-friendly and aligned with business objectives.

• Ability to take initiative and ownership of tasks and deliverables.