Position Summary
The Product Designer, Digital Experience Web is a subject matter expert in User Experience (UX) and visual design. In this role, the Product Designer will craft innovative and cohesive digital experiences for our component library, global website elements, and web-based products serving marketing and customer support initiatives. A principal role on the team, this candidate must match the curiosity of other product leads and challenge conventional design wisdom while using data to support their decisions.
The Digital Experience team drives our product and design efforts across our digital platforms, with a particular focus on how customers first land on jetblue.com. As a key team member, you will work collaboratively with product managers, delivery teams, and diverse stakeholders to design and implement top-tier digital solutions that meet our business objectives and elevate user experiences.
Essential Responsibilities
- Develop pioneering and persuasive customer (user) experiences for JetBlue’s Digital products
- Design customer facing user interfaces that are leveraged by engineering partners to build a thoughtful Digital experience
- Align with Brand, Marketing and other internal creative groups on our brand identity
- Collaborate across team with product managers, product leads, technology, other design Subject Matter Experts (SMEs) to drive successful attainment of business goals
- Manage these development requests via Jira and other Agile processes
- Other duties as assigned