The Senior Rebates Analyst & Operations role leads the end-to-end execution and continuous improvement of contractual back-end rebates/discounts (credits) for GE Aerospace Materials, Repairs, and Used Serviceable Material (USM). The role combines strong analytical ownership (40) with operational lea
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Senior Rebate Analyst and Operations
Job Description:
The Senior Rebates Analyst & Operations role leads the end-to-end execution and continuous improvement of contractual back-end rebates/discounts (credits) for GE Aerospace Materials, Repairs, and Used Serviceable Material (USM). The role combines strong analytical ownership (40) with operational leadership and process ownership (60) to ensure credits are validated and calculated accurately, issued on time, and governed through standard work, KPI management, and cross-functional operating rhythms.

Job DescriptionAnalyst Roles & Responsibilities

  • KPI ownership and performance management for analyst scope, including 45-day turnaround time (TAT) and dollar-value impacts such as cost savings, with regular visibility to stakeholders.
  • Validate and calculate credits by reconciling customer-submitted data (e.g., consumption reports/invoices) against GE source data and applying contractual rules accurately.
  • Interpret contract language and translate it into clear calculation logic, assumptions, and documentation to ensure consistent application across periods and stakeholders.
  • Own “contract-level standard work” documentation (DJIs): create the standard work at contract signing (including building/maintaining the calculation template), train peers, and serve as process owner to ensure sustained adherence.
  • Provide project management for each credit through the full crediting workflow (validation, calculation, required internal approvals such as CPM and SAE, and issuance), including proactive tracking, issue escalation, and closure.
  • Publish a weekly credit status update (e.g., credits in progress, pending approvals, blocked items, estimated time of completion), coordinating closely with the CPM and other owners to drive closure.
  • Dispute resolution: coordinate and influence internal and external stakeholders to align on interpretation, data, and outcomes; document decisions and implement the agreed resolution in the standard work/template to prevent recurrence.
  • Audit support: support audit requests by producing evidence, ensuring traceability from contract term to calculation to issuance, and owning closure of audit findings related to analyst processes/controls.
  • Peer review audits: conduct or participate in peer reviews (as part of transitioning from single-process-owner dependency) to confirm calculation accuracy, documentation completeness, and adherence to contract-level standard work.
Operations Roles & Responsibilities
  • KPI ownership and operational performance management for the crediting operation, including cost avoidance dollars, delinquent backlog, timeliness, and quality/accuracy measures; drive action plans when performance gaps exist.
  • Own and standardize operational standard work for credit validation and credit calculation, ensuring consistent, scalable execution across the crediting “factory” and reducing variation and defects.
  • Define and manage requirements for next-generation tools/automation supporting discounting/rebates execution; partner with DT on design, testing (UAT), implementation, and adoption.
  • Lead cross-functional collaboration to standardize detection and correction of “double dip” scenarios (duplicate benefits/overlapping entitlements), ensuring controls, root cause follow-up, and prevention mechanisms are embedded into process and standard work.
  • Drive process improvements using Flight Deck principles to reduce waste, shorten cycle time, improve right-first-time quality, and create visual management/operating rhythms that sustain results.
  • Create a feedback loop to Commercial teams to improve contract templates and reduce recurring ambiguity, rework, and leakage risk; ensure learnings from disputes/audits are reflected in future contracting language.
  • Stakeholder leadership across the crediting value stream, aligning priorities, clearing blockers, and ensuring end-to-end execution from validation through accounting/issuance.
  • Own the team’s training and development plan, including identifying skill gaps, organizing training sessions, and tracking progress to ensure continuous capability growth across the team.
Required Qualifications
  • Bachelor’s degree from an accredited college or university and 5+ years of services, finance, or operations experience. Master degree is preferred.
Desired Characteristics
  • Crediting/contract operations: Experience leading crediting, billing, pricing, or rebate operations with a solid understanding of services agreements, contracts, and related risks and controls.
  • Process builder: Proven ability to operate in unstructured environments, then design, document, and standardize processes for scale.
  • Data-driven: Comfortable working with large, complex datasets and analytics/BI tools to track performance and drive actions.
  • Change and digital readiness: Experience implementing new systems or tools, including requirements definition, testing, and change management.
  • Leadership & influence: Strong interpersonal, leadership, and project management skills, with the ability to influence across functions and cultures.
  • Continuous improvement mindset: Familiarity with FLIGHT DECK fundamentals and interest in applying them to office/transactional processes.
  • Success: in this role will be measured by accuracy and timeliness of credits, reduction in contract leakage, productivity/automation improvements, and customer satisfaction.

Additional Information

Relocation Assistance Provided: No

Company Details
GE Aerospace
18000 Phantom W
Victorville, California 92394 USA
www.geaerospace.com/
1683 Open Jobs Available
GE Aerospace is a world-leading provider of jet and turboprop engines, components and integrated systems for commercial, military, business and general aviation aircraft. At GE Aerospace, we believe the world works better when it flies.
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Job Info
Location
Victorville, California, United States
Type
Permanent
Company Details
GE Aerospace
18000 Phantom W
Victorville, California 92394 USA
www.geaerospace.com/
1683 Open Jobs Available
GE Aerospace is a world-leading provider of jet and turboprop engines, components and integrated systems for commercial, military, business and general aviation aircraft. At GE Aerospace, we believe the world works better when it flies.

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