Air France KLM has recently announced it’s move to a solution for Order Management System, Product Catalog and Stock Keeper as part of this commitment to Modern Airline Retailing.This multi-year effort will be orchestrated by the Air France-KLM MOON (Moving to Offer and Order Native) program.Working as MOON Senior Business Analyst is an opportunity you truly do not want to miss. Get involved in translating business needs into sustainable products and services for Air France KLM. Join KLM and seize the chance to grow personally while making an impact in the dynamic world of aviation! CONTEXT AND AMBITION OF THE MOON PROGRAMThe MOON program (Moving to Offer Order Native) represents Air France-KLMs transition to the new IATA One Order standard. This program is at the heart of Air France-KLMs strategic transformation, aiming to redefine how customer bookings are managed while also rethinking the various business processes surrounding them. Designed to modernize our tools and meet the demands of a constantly evolving industry, MOON plays a central role in our pursuit of operational excellence, technological innovation, and customer satisfaction.
Lead the vision and strategy for the future systems Order Management System (OrMS), Product Catalog (PC) and Stock Keeper (SK) within the MOON program, ensuring that the products delivers maximum value to the business and meets stakeholder needsCollaborate with cross-functional teams across Business and IT, to define and prioritize products features and enhancements that align with business objectives processes inspired by other domain.
An average workday might look like this:
You will join the Commercial team at KLM, collaborating with enthusiastic colleagues who all contribute to the development of innovative solutions. Our office is located in the heart of Amstelveen, an inspiring environment where teamwork and creativity thrive.
You have a proactive attitude and think in solutions. You switch seamlessly between tasks and communicate clearly with both technical and non-technical stakeholders. Additionally, you take the initiative to propose improvements and implement ideas.
If your position allows this: working from home and working from abroad for up to 8 weeks (EU and Caribbean)
2 development budget to be spent freely
Plenty of room for personal development and great career opportunities
Substantial discount on airline tickets (if you have been employed for at least 6 months)
Tens of thousands of love letters were sent worldwide via our Valentines Day tool.
With KLM, you can book flights to over 600 destinations. We only carry out a small portion ourselves - for the majority, Roland makes arrangements with partners.
Don’t wait any longer and apply for this function before the final boarding call on 04/10/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.Did you know that according to research, women are less likely to apply than men when they dont meet all the job requirements? What a shame. Because, in our view, the perfect candidate is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application. A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.
Do you think were a match?Start your journey with us here.
If you have any questions regarding this vacancy, contact our recruiter Daan or hiring manager Iris!This job has the following ID number: 18723