Quality Assurance Administrative Assistant

West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

What you can expect as a Quality Assurance Administrative Assistant at West Star:

This position provides administrative support for the Quality Assurance department. It requires strong organization and attention to detail; intermediate to advanced knowledge of Word, Outlook, Excel, PowerPoint, Access and strong telephone skills. One of the main duties of this position will be reviewing work orders for completion, accuracy, and proper documentation. However job duties may vary each day.

You will be ESSENTIAL to many FUNCTIONS including:

• Maintain and update schedule for QA personnel as required.
• Assist the Quality Assurance Inspectors with aircraft logbook entry creation, collecting, verifying and organizing all necessary documentation for completion of work order packages.
• Reviews work orders for completion, accuracy, and proper documentation.
• Organize Maintenance documentation into an established standardized format for ease of review.
• Data Entry into Corridor Aviation Maintenance Program.
• Maintain and update Roster data.
• Thoroughly familiar with the Repair Station Quality Manual.
• Fosters and maintains a professional relationship with customers and fleet operators.
• Assist Aircraft Research Analyst with aircraft records research support as needed.
• Assist Technical Publications Controller with technical publications updates and distribution as needed
• Assist The Quality Assurance Inspectors with pre & post delivery inventories, log entry creation and data entry as needed.
• Word processing and preparation of letters and other documents as assigned.
• Effectively and clearly communicate (i.e., speak, write, read) in English.
• Additional duties as needed by Quality Assurance Manager.

What you’ll need to bring with you:

Your Education

A High school diploma or equivalent. A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience

Prior experience reviewing aircraft maintenance records preferred.

2+ years office administration experience.

Word processing, typing and 10 key by touch required.

Your Initiative:

We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will need to have strong attention to detail, be well organized and able to prioritize workload efficiently.

Your Sense of Responsibility:

Attend work every day as scheduled to include overtime and weekend assignments.

Able to travel, work weekends, overtime, and any shift as required.

Notify supervisor in advance of shift starting if unable to work.

Must have reliable transportation to get to work each and every day.

Must perform all work in accordance with Federal Aviation Administration guidelines.

Follow all company and safety rules during performance of duties.

Maintain customer-oriented work habits.

Other Particulars:

Physical Requirements

Lift at least 10lbs

Routine walking, bending and sitting.

Sit at a desk and/or computer for extended intervals.

Walk short distances routinely.

Routine or repetitive physical motion with arms and hands.

Basic personal computer operations.

Mental Requirements

Understanding and implementation of regulations and guidelines.

Work with others in a professional manner.

Must be able to input and retrieve information from computers

Experience with Microsoft products especially Outlook, Word, and Excel spreadsheets

Work independently with minimal supervision

Working Conditions

Industrial office environment

Equipment Used

10 key calculator, FAX machine, telephone and photocopier.

Personal computer operating with Windows, Microsoft Word, Microsoft Excel, Outlook, PowerPoint and various other programs.

The list above includes the main items for this job position to be successful, but not limited to other things that might come about in time. The person applying for this position must understand that the objectives, responsibilities, and requirements could change for the better success for the company and the person.

West Star Aviation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.