PMO Retrofit Coordinating Specialist

Position Purpose:

Responsible for implementation of fleet modifications and upgrades focusing on improvement of dispatch reliability and aircraft availability

Principle Duties and Responsibilities:

Essential Functions:

1. Establish program criteria on the front end to reach the desired implementation strategy .
2. Create and present retrofit program updates to RQAAT management .
3. Interfaces with department management to status, forecast and build retrofit recovery plans.
4. Work directly with the customer and cross-site managers to ensure applicable retrofits, modifications, repairs, and enhancements are in compliance .
5. Develop processes and procedures to optimize operational decision-making and performance to effect cost reductions .
6. Create and administer retrofit program schedules, including mitigation plans for approved scheduling and maintenance efforts .
7. Support Program Managers with In-Service Evaluations (ISE) for performance evaluations .
8. Assist with creating and presenting retrofit program updates to RQAAT management .
9. Create clear and concise performance reports, graphs and charts to report status to management on program scheduling issues, processes or initiatives. .
10. Responsible for managing the day-to-day operations of all retrofit managed programs .
11. Provide guidance to Retrofit Coordinators in problematic situations .

Additional Functions:

1. Assist department management with reporting responsibilities. .
2. Serves as a backup to Retrofit Program Manager with retrofit program reporting. .
3. Coordinate with suppliers and cross functional support team to schedule and coordinate implementation of modifications, upgrades and improvements. .
4. Support program related travel .

Perform other duties as assigned.

Other Requirements:

1. Extensive familiarity with aircraft system operations, FAA regulations and foreign certification requirements..
2. Proficient with reading and understanding usage of blue prints.
3. Must possess knowledge of Gulfstream aircraft systems operations/functions and customer support requirements.
4. Must have a exceptional level of computer proficiency with Microsoft Excel, PowerPoint, Word, and Lotus Notes.
5. Minimum five (5) years experience with major project/program management with demonstrated performance.
6. Demonstrates analytical and mathematical skills.
7. Must be able to quickly adjust to fast changing conditions in order to analyze program schedule impacts, identify problematic issues and create a mitigation plan in order to keep fleet retrofit implementations on track and on budget to effectively attain dispatch reliability and availability goals.
8. Performs duties with good problem solving, follow-up and customer relations skills based on mature judgment, initiative and strong organizational, administrative, business and analytical skills.
9. Must possess exceptional interpersonal, verbal and written communication skills with the ability to communicate to all levels of management.
10. Must be able to diagnose and resolve complex problems under difficult situations with the ability to deliver unpopular decisions to the customer in a tactful and professional manner.