Job Title: Operations Control Center Quality Assurance Auditor
Department: Operations Control Center Quality Assurance
Reports To: Operations Control Center Quality Assurance Manager
SUMMARY:
The OCC Quality Assurance Auditor will report to the OCC QA Supervisor. The OCC QA Auditor will be responsible for maintaining the accuracy and integrity of flight operations data as entered into the MISA Flight Data Maintenance screen, as well as conducting audits of the different OCC departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Conducts daily audits of the MISA Flight Data Maintenance screen in accordance with all relevant Company policies, procedures and regulatory requirements.
· Ensures accountability, correctness, and completeness of all relevant data in the MISA Flight Data Maintenance screen.
· Identifies, anticipates, and takes corrective actions in order to maintain the accuracy and integrity of data in the MISA Flight Data Maintenance screen. This may include but not be limited to initiating log page corrections with relevant crew members (PIC).
· Coordinates log page corrections with the Maintenance Records Department.
· Coordinates with other OCC departments as required, ensuring accuracy of MISA data.
· Assists with the performance of comprehensive audits of OCC Departments in accordance with the Quality Assurance Program.
· Assists with the preparation of comprehensive audit reports.
· Recommends changes to processes and procedures to enhance and facilitate continuous improvement.
· Monitors and tracks repeat findings to effectively identify negative trends.
· Assists with performing special audits in response to identified trends or concerns for which management has requested an independent analysis and development of solutions.
· Performs other related duties as requested.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
· High school graduate required; some college and/or technical school desirable.
· Experience in a FAR 121/135 Operations Control Center would be beneficial.
· Self-motivated and able to work with cross departmental teams.
· Computer literacy required; familiarity with computer programs and procedures used in Kalitta Air OCC preferred.
LANGUAGE SKILLS
Demonstrate through the interview process the capability to speak, read and write the English language. This will ensure adequate communications with other areas relevant to safety, security, and operational control.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to convert between different units of measure.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and/or listen. The employee is frequently required to use a computer terminal, telephone and 10-key calculator. The employee is required to stand, walk, and climb/descend stairs.