Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine! As a wholly-owned subsidiary of Surf Air Mobility, we provide route services
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CASS Manager

Southern Airways Express • 
Palm Beach, Florida, USA
Position Type: Permanent
Job Description:

Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine! As a wholly-owned subsidiary of Surf Air Mobility, we provide route services throughout the contiguous United States and the Hawaiian Islands.

Our company mantra, "Every Passenger, Every Day, Every Flight," is at the heart of everything we do. By joining our team, you'll have the opportunity to make a real difference in people's lives while contributing to our mission of providing exceptional service and prioritizing passenger safety.

Southern Airways is experiencing tremendous growth, offering endless opportunities for learning and career advancement. Whether you're new to the airline industry or looking to enhance your skills, you'll receive comprehensive training and support to excel in your role.

Put your talents to work and join the Southern Airways team today! Be part of the biggest little airline where every passenger, every day, and every flight matters – and so do you!

Department: Corporate Office 

FLSA Status: Exempt 

Reports to: Director of Maintenance

Position Summary: 

The manager of the Continuing Analysis and Surveillance System (CASS) is directly responsible for the Air Carrier’s approved CASS program as required by the Company’s General Maintenance Manual (GMM) and CASS Manual.

Key Responsibilities: 

  • Administer the CASS Program.
  • Perform required internal and external audits as required by the CASS Program.
  • Delegate the auditing functions when necessary to qualified personnel.
  • Supervise CASS auditors.
  • Make recommendations for Approved Vendor list addition/deletion based on audit assessment.
  • Review audits, compile data for root cause analysis, comprehensive fix, and administer follow up audits to confirm the comprehensive fix was successful.  
  • Maintain records of all audits in accordance with General Maintenance Manual (GMM) and the Continuing Analysis and Surveillance System Manual (CASS) policies and procedures.
  • Conduct the required quarterly CASS meetings per the CASS manual.
  • Obtain the required CASS data and present it to the CASS committee.
  • Provide recommendations for process improvements, system enhancements, and training needs based on audit findings.
  • Monitor corrective actions: Track and monitor the implementation and effectiveness of corrective actions resulting from audit findings or safety recommendation.
  • Other duties as assigned by the DOM.
Job Requirements:
  • Must have an Airframe and Powerplant Certificate.
  • Familiar with Title 14 Code of Federal Regulations (Parts 43, 91, and 135).  
  • Working knowledge of Microsoft Office (word, excel and power point). 
  • Working knowledge of a Maintenance Tracking Sytem such as TotalFBO software, Trax, WinAir, CAMP, Flightdocs, etc.
  • The ideal candidate will have previous and strong skills dealing with customer/vendor relations.

Qualifications: 

  • High School diploma or GED 
  • At least five (5) years previous CASS Manager and/or Quality Control/Assurance experience in aircraft maintenance.

Travel: 

  • This position requires frequent travel up which may be up to 30-35%.

Miscellaneous Requirements: 

  • Must be at least 18 years old. 
  • Must be able to pass a 10-year background check and pre-employment drug screen as required by airline regulations and company policies. 
  • Must be authorized to work in the U.S. per the Immigration Act of 1968. 
  • Southern Airways participates in E-Verify. 
  • Fluency in English.
  • Valid driver’s license and reliable transportation.
  • Computer, office equipment, phone skills.
  • Ability to work within a 24/7 operation, including holidays.
  • Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.

Communication method(s) used:

  • Email
  • Phone
  • In person
  • Chat (slack)

Southern Airways participates in E-Verify. 

Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.   

Salary Range: 60000-85000
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