Position Summary

The Analyst, Aeronautical Information Services supports the Manager of Air Navigation Programs and acts as a representative of the Flight Operations Team. The Analyst is responsible for the collection, processing, and publishing of navigation information distributed to pilots, dispatchers, and maintenance crewmembers. The Analyst, Aeronautical Information Services is a technical role requiring experience in creating and manipulating aeronautical products, and a complete understanding of aviation navigation equipment, tools, and procedures. The Analyst, Aeronautical Information Services is an important role in JetBlue’s operational team, which ensures that the quality of navigation information distributed to the Pilots, Dispatchers, and Maintenance crew is accurate and timely.

Essential Responsibilities:

• Responsible for collecting and processing all information for the Airport Briefing Guide (ABG).
• Responsible for creating or coordinating all content for the ABG to meet all airport information publishing timelines.
• Responsible for the timely distribution of airport information.
• Responsible for validating the charting subscription against the ABG to ensure accuracy and availability of all necessary navigation information.
• Assist the Manager of Air Navigation Programs with managing the communications and business partner relationships related to Foreign/Domestic Aeronautical Information Publications.
• Assist the Manager of Air Navigation Programs in working with the System Operations Department, Training Department, and Flight Standards Department to facilitate changes and updates in a timely and coordinated manner.
• Other duties as assigned.

Minimum Experience and Qualifications:

• High School Diploma or General Education Development (GED) Diploma
• One (1) year of analytical experience
• Graphic design experience utilizing vector-based graphic tools
• Working knowledge and demonstrated competency in coding languages such as Python and using different tools provided by JetBlue
• Strong team-building interpersonal skills
• Excellent verbal and written communication skills, using Microsoft Office suite
• Strong project management skills
• Available for occasional overnight travel (up to 10)
• In possession of valid travel documents with the ability to travel in and out of the United States
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

• Bachelor’s degree, Project Management Professional (PMP) Certification
• Graphic design experience using the Adobe Creative Cloud Suite and database management using Tableau/Snowflake
• HTML, SQL, Python, and coding experience
• Commercial Pilot Certificate or Dispatcher License
• Two (2) years of experience in aviation or airline operations
• One (1) year of experience using aviation charting

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s 1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

​​​​​​​Equipment:

• Computer and other office equipment

​​​​​​​Work Environment:

• Traditional office environment
• Airports environment

​​​​​​​Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)