Serves as a Airway Transportation Systems Specialist (SOC NOM), for the Chicago District at the Chicago ARTCC SOC (WCN41-ZAU).
Duties
The incumbent is recognized as the principal technical expert for development of workable solutions for any unanticipated situations adversely affecting operationally critical systems of the NAS. Serves as senior project manager or team leader for large, challenging and complex work activities. Represents the FAA as a senior technical authority for major Agency activities, emerging technologies and customer concerns. Responsible for establishing and managing program goals and objectives and formulating project plans; develops, interprets, recommends changes, and has broad discretion to insure compliance with Organizational objectives and policies; identifies, procures, distributes, and tracks resources needed to accomplish large work activities. Works with customers at high internal and external organization levels to the FAA to resolve complex issues to insure the integrity of the NAS. Coordinates with multiple air traffic entities to shut down and restore facilities, systems, and services to prevent activities from disrupting air traffic operations. Quickly resolves restoration problems with minimal impact to the NAS.
Performs work providing Agency-wide leadership for highly complex and challenging technical activities. This may be accomplished using innovative concepts and approaches for problems that have resisted earlier efforts at resolution. Maintains authority to commit the necessary resources to accomplish the agencys mission. Develops innovative approaches to attain Organizational objectives and optimize the use of resources. Works independently, monitors and evaluates trend data on a nationwide basis to develop workable solutions for sustaining the NAS. Keeps abreast of changes in technology and the new systems coming on-line. Provides recommendations to senior level managers for enhancement of systems and air traffic operations. Formulates Standard Operation Procedures (SOP) for local use, dealing with Emergency and Safety situations at assigned facilities.
Incumbent has the authoritative responsibility for timely upward reporting ofNAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOTAM, SAL Paging function). Understands the current state and dynamics of local operations and being able to anticipate future changes and developments. Integrates Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning. Incumbent is managements representative during non-administrative hours. Formulates and recommends Organizational positions on major Agency activities to senior managers. Technical decisions are considered authoritative in his/her area of expertise. Is considered a technical expert within the FAA for an assigned system or specialty area. Work directly supports the objectives of the agency and the safe and continual operation of the NAS. Contacts are both internal and external. Formulates and recommends organizational positions on major agency assignments to senior managers. Represents the FAA as a senior technical authority for major projects and programs.
Works independently. Has broad discretion to ensure alignment with organizational objectives and policies. Develops innovative approaches to attain organizational objectives and optimizes the use of resources. Identifies the resources needed to accomplish large works activities. Provides exert guidance and instruction to address diverse, complex issues that often cross multiple projects, programs, or functional areas. Develops plans, techniques, and policies to address current or anticipated problems and issues. Work is typically reviews for success in achieving desired results.
Performs other duties as assigned.
